Last updated: January 1, 2025 Β· GlobalBuy Ltd. (UK) & GlobalBuy HK Co., Ltd.
GlobalBuy ("we", "us", "our") is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information when you use our website and services.
We collect information you provide directly to us, such as your name, email address, shipping address, and payment information when you register for an account or place an order. We also collect usage data including pages visited, search queries, and interactions within the platform.
We use the information we collect to process your orders and payments, communicate with you about orders and promotions, improve our services, comply with legal obligations, and prevent fraud. We do not sell your personal information to third parties.
We share your information only with the third parties necessary to fulfill your orders β such as payment processors, shipping carriers (DHL, FedEx, UPS, EMS), and our warehouse partners in China. All partners are bound by confidentiality agreements.
We use cookies and similar technologies to remember your preferences (such as language and login state), analyze traffic, and improve your experience. You can disable cookies in your browser settings, but some features may not function correctly.
We retain your account data for as long as your account is active. Order records are kept for 7 years for accounting and legal compliance. You may request deletion of your personal data at any time by contacting us.
Depending on your location, you may have the right to access, correct, or delete your personal data, opt out of marketing emails, and request a copy of your data. To exercise these rights, please contact us at privacy@globalbuy.com.
We use industry-standard SSL encryption and PCI-compliant payment processing to protect your data. While we take reasonable measures to secure your information, no system is completely secure.
We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through a notice on our platform. Continued use of our services after changes constitutes acceptance of the updated policy.
Questions about this policy? Contact us at privacy@globalbuy.com or visit our Contact page.